Billing
View your team's current plan, start or change a subscription, and manage payment details.
This feature may need to be enabled for your workspace.
Overview
Billing in Hamster Studio is managed at the team level. Each team has its own subscription, plan, and payment history. Team members with the billing management permission can access the Billing page, view the current plan, start a new subscription, and open the billing portal to update payment methods or download invoices. Members without this permission see a notice that they cannot manage billing.
How It Works
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Open billing — In your team's settings, select Billing. Only team members with billing management permissions can access this page.
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Choose a plan — If your team has no active subscription, the plan picker displays the available plans. Select the plan and billing interval (monthly or annual) that fits your team, then proceed to checkout.
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Complete checkout — After selecting a plan, an embedded checkout form opens. Enter your payment details and confirm. Once payment is processed, your subscription activates immediately.
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View your current subscription — If your team already has an active subscription, the page shows the current plan name, pricing, and billing interval. Lifetime orders (if applicable) display in a separate card.
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Access the billing portal — If you have a billing management permission and a billing record exists for your team, a "Manage billing" option opens the billing portal in a new window. From there you can update your payment method, view past invoices, change your plan, or cancel your subscription.
Available Plans
Hamster Studio offers three plan tiers for teams:
| Plan | Description | Creator seats |
|---|---|---|
| Free | For individuals exploring Hamster Studio | 1 |
| Team | For teams shipping with shared ownership | 5 (bundled) |
| Enterprise | For larger organizations needing compliance, SSO, and dedicated support | Custom |
The Team plan is available on monthly ($50/month) or annual ($500/year) billing. Enterprise pricing is available on request. All plans include unlimited viewer seats.
Plan Features at a Glance
Free
- 1 creator seat
- Unlimited viewer seats
- 5 briefs per month
- Basic templates
- Community support
Team
- 1 team with 5 creator seats
- Unlimited viewer seats
- 1,000 briefs per month
- Approval and readiness flows
- Team-level visibility
- Email support
Enterprise
- 10 teams
- 100 GB file storage
- SOC2 compliance
- SSO integration
- Priority support with 4-hour response SLA
- Full analytics dashboard
- Unlimited access
- Custom integrations
- Audit logs
- Dedicated account manager
Permissions
Billing access is gated by the billing management permission within your team. If you need access to billing but cannot see the page, ask a team owner to grant you the billing management role.
Only the team owner can change team ownership. Billing access does not require ownership — it is a separate permission that owners can grant to other members.
Tips
- Annual billing saves roughly two months compared to monthly billing on the Team plan. Switch to annual in the billing portal at any time to apply the discount at your next renewal.
- If your team is eligible for a trial, you will see a trial option during checkout.
- To cancel a subscription or get a refund, open the billing portal and follow the cancellation flow. Cancellations take effect at the end of the current billing period.